How Tracking Online Reviews Can Help You
Online reviews are evaluations or feedback customers or users provide about products, services, businesses, or experiences shared through digital platforms like websites, social media, forums, or dedicated review sites. They serve as a form of social proof, offering insights, opinions, and experiences from individuals interacting with a particular offering.
These reviews come in various formats, including written text, star ratings, numerical scores, images, or videos. The content of reviews can range from detailed accounts of personal experiences to brief …